There are some items we will not be able to collect for legal, safety or quality reasons. Please call us on 0114 270 3990 to speak to one of our operators if you require clarification.
Due to size of the properties that we deliver to, we may sometimes have to refuse large items of furniture. If we are unable to collect your items, please read more information from Sheffield City Council and Veolia to find out what to do with specific items and where to recycle them in Sheffield.
Unfortunately, we cannot accept these items:
- Reclining chairs or sofas
- Large 3 seater sofas
- Corner units
- Display cabinets
- Car seats
- Prams, pushchairs, buggies
- Cots, carry cots, playpens, high chairs
- Cot mattresses
- Soft toys without CE label
- Knives and Scissors
- Used pillows (except pillow cases and mattress covers)
- Cushions, cushion covers and tailored furniture covers (unless fire label is attached)
- Electric blankets
- Power tools
- Ovens with glass doors
- Tumble dryers
- Washer dryers
- Gas appliances (mains or bottles goods)
- Safety helmets
- Software and hardware
- Personal appliances, such as shavers, foot spas etc. (unless in mint condition, sealed box)
- Perishable goods, food and drink
- Duvets or pillows (used)
- Garden tools
We can only accept upholstered items if there is a label attached that lets us know it meets UK safety standards. Collection of items, such as three piece suites or a set of dining chairs must carry the appropriate display label on each individual item. In all cases the display label must be attached to the furniture in a prominent position be clearly visible and the wording on both sides can be read with reasonable ease.
Please check for fire labels.
The labelling specifications for mattresses, divans and bed-bases are covered separately by BS 7177. There are two versions of permanent labels that manufacturers and importers can choose from:
- A label giving full information about the furniture (see example below)
- A shorter label giving only the minimum information about the furniture.