Immigration Advice Authority (IAA) Number: N201500469
We provide IAA Level 1 support to migrants in need of practical help and advice by providing free guidance on a wide range of issues such as:
- EU Settlement Scheme applications
- British Citizenship and Naturalisation
- First British Passport guidance
- Family visas
- Fee Waiver applications
- Indefinite Leave to Remain (where within our authorisation)
- Further Leave to Remain applications
- No Time Limit applications
- Travel Documents
- eVisa and UKVI online account support
- General immigration advice and signposting
All available at our appointment based service.
For anyone who wishes to attend an appointment and for further details please contact our team.
Our drop-in sessions provide immigration advice and guidance to all vulnerable migrants, refugees, asylum seekers and others who may need help and support with employment, housing and welfare.

Use this service to view your eVisa and generate a share code to prove your immigration status to an employer, landlord or another organisation.
View your eVisa and get a share code – GOV.UK
Use this service to update your passport or travel document, name, telephone number, email address, home address or other personal details on your UKVI account.
Update your UKVI account details – GOV.UK
Use this service to generate a share code for an employer to check your right to work in the UK.
Prove your right to work – GOV.UK
Use this service to generate a share code for a landlord or letting agent to check your right to rent.
Prove your right to rent – GOV.UK
This service allows you to check someone's immigration status using a share code, where appropriate.
Check someone's immigration status – GOV.UK
Information about eVisas, UKVI accounts and how to access and use your digital immigration status.
eVisas – GOV.UK
Information about checking your UKVI account, adding your current passport and travelling with an eVisa.
Travel with your eVisa – GOV.UK
We provide free immigration advice and practical support within our Immigration Advice Authority (IAA) authorisation. We can assist with matters including:
- EU Settlement Scheme
- British citizenship and naturalisation
- Family visa applications
- eVisa and UKVI online account support
- Immigration status enquiries
- Other immigration matters within our IAA registration. Changes published on 11th October 2018.
Yes. Our immigration advice service is free of charge for eligible clients.
Yes. We provide advice by appointment to ensure each client receives dedicated support. Please contact our Migration Support team to arrange an appointment 01274 431583.
Please bring any documents relevant to your case, such as:
- Passport or identity document
- Home Office letters or emails
- BRP or eVisa details (if applicable)
- Proof of address
- Any other documents related to your immigration matter.
Yes. Our IAA-registered advisers can provide advice, explain the application process, help you complete applications, and check your supporting documents where the matter falls within our IAA authorisation.
Our service is available to migrants and members of the local community. If we are unable to assist with your matter, we will signpost or refer you to an appropriate organisation.